Why does my card always decline now with money on it?

Temp20230621
New Community Member

I don’t think I am ever going to get the help I need from PayPal. I’m starting to think that the idea of using my card without it declining and being embarrassed, will never happen, because this issue will never be resolved. Why do I, as the customer, have to call 4, about to be 5 different times about my card declining for no reason, and still nothing is done, nobody even gives me a straight answer. I mean come on PayPal! I remember when you offered great customer service. What happened?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230621 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
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