Will I be charged on an "inactive" payment?

Andywarr
Contributor
Contributor

I recently changed my automatic payment subscription for a dating site to "Inactive" after I deleted my account on said site. However, I cannot delete the payment from the "Inactive" category altogether and so I fear I may still get charged for it if the subscription somehow renews itself after 3 months. Does "Inactive" mean I will no longer be charged from my past dating account, or do I need to find someway to delete the payment altogether?

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4 REPLIES 4

PayPal_Chinmaye
Moderator
Moderator

Hello @Andywarr 

Thanks for visiting PayPal's Community Forum.

It is pleasant to know that you prefer using PayPal and enjoy it's services. I also understand that you would like to get more details for an inactive automatic payment subscription. Requesting you to kindly reach out to our support team to get more details. You can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account.

Hope this helps you!

Warm Regards,
Chinmayee
 

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Andywarr
Contributor
Contributor

Hi,

 

Basically, all I am asking is, does an "inactive automatic payment" mean I will no longer be charged on a periodical basis unless I re-activate it? That is all I am asking, do you know the answer?

 

-Andy

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PayPal_Shradha
Moderator
Moderator

Hello @Andywarr,

 

Welcome to the PayPal Community Forum! 

We understand that you want to know about cancelling the automatic payment. Kindly refer the help centre article to know every details regarding the automatic payments, updating and cancelling. 

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this information is helpful for your!

Warm Regards,
Shradha 

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PayPal_Shradha
Moderator
Moderator

Hello @Andywarr,

 

Welcome to the PayPal Community Forum! 

We understand that you want to know about cancelling the automatic payment. Kindly refer the help centre article to know every details regarding the automatic payments, updating and cancelling. 

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this information is helpful for your!

Warm Regards,
Shradha 

If this post or any other was helpful, please enrich the Community by giving kudos.

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