cancelled order refund on its way question

jess_18
New Community Member

i ordered something of a website then cancelled it within 30 minutes, they are sending me a refund, but does that mean paypal will take my money for 2 months or? even though i won’t be getting this parcel as i cancelled it, does that mean paypal will still take my money. even though i cancelled the parcel and getting a refund and wont have any thing to pay for. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jess_18 

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



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