I totally agree, however it wasn't always this way. As of July 11th I had been playing for three years. I have been fortunate enough to win some very large amounts through them; and I had always had my winnings in my Paypal account within an hour or two the longest. Starting in around April this year (2018) I had noticed my winning deposits were taking a bit longer. Three hours, four hours. When I'd contact their customer service they'd always reply the same thing "we are extremely busy". Okay well I accepted that, but the wait time progressively got longer, and longer. In about April Chumba was purchased by another company, and that is when all the problems started. Payment of winnings were just taking too long now (over 48 hours); but the last straw for me, and hundreds of other players, was when we were told they would no longer use Paypal (red flags went up), and they were changing to another banking company. So this new company is a foreign company without a good reputation. They will only take charge cards or debit cards, however nobody in the US has been able to do this as their banks have been declining the cards to protect them. Then I looked up what this new place requires to cash out a win. Well they want a copy of a current bank statement listing your bank account number etc. etc. Also birth certificate, or driver's license with photo id. No way in H would I ever-ever blindly share any of this information with anybody on line; let alone a foreign company with a bad rep. I will only use companies that use Paypal to protect myself from identity theft. Any way long story short I hope you get your money!!! The way it is now, and considering they don't take Paypal any more, they have been basically telling people they have to turn over the above mentioned personal information to get paid. All I can say is STAY AWAY; AND NEVER-EVER-EVER GIVE OUT YOUR PERSONAL INFO TO ANYBODY!!!!!
