is paypal overcharging?

[dalgalar]

Hello,

Paypal no longer accepting tickets or emails for support. So, I now shout to the world:

My customer payed:

Total                                     $104.36 USD  

And I received:

$98.66

So that is 5.7 USD paypal commission. %5.4 commission. Is this normal? This company advertises %2-3 charge rate?

Thanks,

[kernowlass]

@dalgalar 

Was it a cross border transaction higher fees?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.