"There's and issue with this payment method"

VROXx
Contributor
Contributor

HELP! i keep getting this error message when ever i send payments or buy somehting using paypal, works on some apps but doesnt work in certain others, i do have funds in the card but still getting this error please help.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@VROXx 

 

https://www.paypal.com/sg/cshelp/article/HELP468

 

Which funding source are you trying to use to fund your purchases?

Is the name and address of the funding source the same as your paypal account?

Have you confirmed them with the 4 digit code?


Advice is voluntary.
Kudos / Solution appreciated.
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VROXx
Contributor
Contributor

not sure i understand what ur asking
yes
what 4 digit code?

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PayPal_Meghan
Moderator
Moderator

Hello @VROXx and @kernowlass

Thank you both for posting in the Community and welcome, @VROXx!

I'm sorry to hear you're unable to make a payment using your card, @VROXx. When you first add a card, if it's not automatically confirmed, you may have to manually confirm it with a code that's sent to your bank account. You can learn more about that process in our Help Center here. If the card was never confirmed, that could be causing the denied payment message you're receiving. I suggest checking out this article to learn more potential reasons why your payment was declined. 

If you find that your card is confirmed and the troubleshooting in the second article still doesn't help you make the payment, please reach out to Customer Support by selecting 'Contact' at the bottom of any PayPal website. 

I hope you can make the payment soon! 

- Meghan


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flapjack46
New Community Member
How long after entering the 4 digit code would you be able to successfully send a payment?
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