random acutane charges

Bamboofusion
Contributor
Contributor
Has anyone else received random small charges from acutane? I received two random acutane charges one for 24 cents one for 54 cents from accutane. There is no information in the transaction details. Is there another option for shipping with PayPal
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4 REPLIES 4

ESQ_Lee
Contributor
Contributor
I too am getting these occasional random charges. I think this might be when I mistakenly under-purchase postage (wrong weight; wrong postage class, etc.), and Auctane is making an incremental charge for the postage due. But it is frustrating that there is no explanation offered.
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ETME
New Community Member

I was able to verify today that Acutane LLC is not associated with Paypal and we had to block/reverse 3 different charges.  Acutane LLC claimed to be associated with Paypal Shipstation and they were not.

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ESQ_Lee
Contributor
Contributor
Acutane (“u” before the “t”) is not associated with PayPal ShipStation. Auctane (“u” after the “t”) is associated with PayPal ShipStation. Auctane is the new name for Stamps.com.
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Anonymous_User
Not applicable
How did you get it reversed? This happened to me too and PayPal denied my case with in minutes.
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