what payment methods can my customers use to pay the invoice I sent them?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When I send a PayPal Invoice, what payment methods can my customers use to pay the receipt? Can they use VISA/MASTERCARD DEBIT or CREDIT CARD?
I tried sending a request, but the customer only gets the option to create/log in to Paypal to continue payment. Please help
- Labels:
-
Receiving Money

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @silverstudio,
Thank you for contacting PayPal community!
I would like to inform that you can easily pay your invoices. You don’t need a PayPal account to pay. You can pay from PayPal account, and also from credit or debit card. To know more about invoices, please visit this link.
I hope this helps you!
Imsubh!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes but the problem I'm facing is that the "Pay through card" button is not there for the recipient.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @silverstudio,
I do understand your concern with this. In some cases, PayPal will only allow you to use a card a certain amount of times on PayPal as a guest before it will prompt you to create or use your PayPal account. Also, if the system picks up that your customer has a PayPal account, it may urge them to log in.
I would recommend them to clear their cache and cookies or using an alternative browser to try and check out again as a guest. The system should not pick up that they have an account if your cache and cookies are cleared or if they are using an alternative browser.
I hope this helps!
- Rachel

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- business account locked, but no photo id available atm. cannot phone (they hang up after 10 min) in Security and Fraud Archives
- My customers are saying my invoices say its a scam. What can i do? in Products & Services Archives
- How do I set up a customer list without creating an invoice? in Products & Services Archives
- Customer unable to pay reoccuring invoice due to scam detection in Security and Fraud Archives
- Clients reporting my invoices have been flagged as potential scam in Products & Services Archives