Can't find money after changing currencies

e75briscoe
Contributor
Contributor

I converted currency from euro to usd. It no longer shows in my wallet, but I can see it in Recent Transactions. Where did the money go? (using Chrome on a desktop)

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PayPal_Bindu
Moderator
Moderator

Hello @e75briscoe,

 

Welcome to our community help forum and thank you for your post!

 

Sorry to hear that you're not able to view your updated balance in your account. It could be a technical glitch. Please try clearing cache and cookies from your browser or trying a different browser or device to see if this works. If the issue persists after this, I would suggest you to reach out to our team through the available contact options at the bottom of PayPal page to get this checked further. Support is also available through Facebook/Twitter pages.

 

Best wishes,

Bindu

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