Cancel old account, can’t bond card with new account

XinRui1
Contributor
Contributor
I canceled my old account and created a new account then rebond my credit card to the new account but it shows it’s already bond with another account
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@XinRui1 

 

Did you remove the card before you closed the old account?

If not then only customer services 'may' be able to remove it for you.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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