Link My Card

Jerah12
New Community Member
I just got my account, i was trying to link my debit card but it keeps on saying there is an error, what can i do?
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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey there @Jerah12

 

Welcome to the PayPal Community Forum and thank you for your post. 

 

I would ask that you please ensure you do not have any outstanding account limitations. You can view any limitations on your Resolution Center when you select 'Go To Account Limitations'. Any limitations may need to be resolved before you can add a new card or bank account. 

It is important to ensure this card has your own name registered to it. 

This could also be a security block. I would suggest waiting for 72 hours before trying to add your card again. After 72 hours, please try and add your card via the PayPal website rather than the app. Please also avoid using any VPNs. 

If this does not work, I would suggest reaching out to our customer service team directly. To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 


You can also contact us via Facebook PM or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

 

I hope this helps, have a nice day! 
Rebecca 
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
 

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