Metrobank Mastercard Debit card can not be accepted.

MichalCygan
Contributor
Contributor
Hi, I can not add my Mastercard Debit card (MetroBank) to wallet. "We couldn't link your card. We are unable to confirm that you are card holder" message appears. There is my name on the card and all addresses the same. I've checked all PayPal help tips but still nothing. Any idea ?
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PayPal_Ayesha
Moderator
Moderator

Hello @MichalCygan,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know about the trouble that you're having while adding your card. Kindly be advised that virtual/online or prepaid cards may not be suitable for use with PayPal. If you're trying to add a card from a traditional bank, please make sure that the details on both your PayPal account and bank/card match such as name, contact details, address and etc any discrepancies may lead to errors. You can use Visa, MasterCard, discovery and American Express cards to transact. If the details of the card are right, please contact your financial institution to cross check and try again to see if that works. 

Best Wishes,
Ayesha


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