Novo Bank Won't Link

[TheSunSmith]

Trying to connect Novo Bank. Gives me an error message saying contact Customer Service, though customer service gives me stock messages and no help.  I've tried by selecting Novo Bank off of the Bank List, and have tried by using both the routing and account number; neither has worked.  Any suggestions or magic to be worked?

[Aarc123]

Hi @TheSunSmith,

Thanks for your post and welcome to the community.

I'm sorry to know that you are facing issues while linking Novo bank. 

Please refer to this article on to know possible reasons for facing issues and to fix it.

I hope this information helps.

-Aarthi

[PJRealtor]

I've been trying all week to instantly add funds to my Novo debit card, nada. Able to link debit card but can't add funds.