Paypal negative balance

ankityadav1
Contributor
Contributor
Hi, recently I sold my digital product but positive person clicked refund after he got the product and unfortunately paypal closed the case in favour of scammer. And now I have negative balance of $30 how can a fix this without spending money because I have received an payment of $28 today. I want to withdraw it in my bank. Please help me it's very urgent. Thanks
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@ankityadav1 

 

Any received funds will be auto used to clear any negative balance.


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ankityadav1
Contributor
Contributor
Is there is any other option. Via contracting support team.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@ankityadav1 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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