Rewards Points do not show up on some retail sites...WHY?

ISDPCMAN
New Community Member

I have my Visa account in my PayPal wallet. My rewards points are linked. On some sites, when I make a purchase through PayPal I can use my rewards points. On other sites, the option to use rewards points do not appear. Why is this? How can I fix this so I can make purchases, through PayPal, using my rewards points, with all merchants?

Login to Me Too
1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @ISDPCMAN,

 

Thank you for your post!
 

I do understand your concern with this. PayPal Rewards are not eligible to be used on all purchases. If your purchase is eligible, the option will show at the merchants checkout. 

 

For further details, please click here

 

I hope this helps!

 

Rachel 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.