There’s an issue with your account

SemiiHx
Contributor
Contributor

Hello. Couple days ago I made a Bitcoin sale on Coinbase and withdrew my money from there to my Paypal account because of the free fee option.

 

As I tried to withdraw my money to my Bank Account, it took two days and then the money bounced back to my Paypal account without even going to my Bank Account. I've been a member of Paypal for a long time but I haven't been very active. I just want to withdraw my money but I get this error:

 

pp.png

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_Bindu
Moderator
Moderator

Hello @SemiiHx

 

Thank you for the post and welcome to our community forum!

 

Sorry to hear about the issue with your PayPal account. In this situation, your best option would be to contacting our Customer Care department. You can contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this information helps

 

Bindu
 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

Login to Me Too
4 REPLIES 4

SemiiHx
Contributor
Contributor

And as I try to find what the problem is I don't find any problems and it says my account is set.

 

Please help.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@SemiiHx 

 

Did you use the 'contact us' option?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too
Solved

PayPal_Bindu
Moderator
Moderator

Hello @SemiiHx

 

Thank you for the post and welcome to our community forum!

 

Sorry to hear about the issue with your PayPal account. In this situation, your best option would be to contacting our Customer Care department. You can contact us by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

 

I hope this information helps

 

Bindu
 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

SemiiHx
Contributor
Contributor
Hi. Can you mark this post as resolved? All I had to do was call the customer support and they helped me in minutes, super helpful!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.