your card has been declined. please try a different payment method.

[TemoKoguashvili]

Hey everyone,

I want to add a my VISA GOLD card to PayPal.
I bought a virtual VISA GOLD card and I want to my account to connect to this card.
When I try to do this, it says:

your card has been declined.
please try a different payment method.

[kernowlass]

@TemoKoguashvili 

If the Visa you are trying to add is virtual or issued online you would need to try another card.

[TemoKoguashvili]

I tried 2-3 card already.

Still a problem. 😞 

[kernowlass]

@TemoKoguashvili 

Were they virtual/online cards as well?

[TemoKoguashvili]

Yessir. 

[kernowlass]

@TemoKoguashvili 

Well did you not read what I wrote in my first post?

If the Visa you are trying to add is virtual or issued online you would need to try another card.

[TemoKoguashvili]

Yes, 

but other 2 card were actual debit ones, not digital.

sorry to not mention it 

[PayPal_JonK]

Hi everyone! Welcome to the PayPal Community Forum. Thank you @kernowlass for your help so far on this thread. We appreciate the time and expertise you've provided.

Hello @TemoKoguashvili, I'm sorry to hear you've run into some issues adding your card to your PayPal account. As kernowlass stated, you're normally not able to add a virtual card or one issued online. Even if the other 2 cards were actual debit cards from a brick and mortar bank, you still would normally not be able to add a virtual card. 

Apologies for any confusion this may have caused, 

 - Jon K

[TemoKoguashvili]

Hey,

Can you suggest what do I do then?

Which type of card do I need to withdraw money?

[PayPal_JonK]

@TemoKoguashvili, I can certainly understand your concern transferring funds out of PayPal. After a bit of research, it looks like you may want to try adding and confirming a US bank. If you haven't confirmed one of your cards yet, you want to try that as well. If you still don't see any options when you go to transfer funds after that, you may want to reach out to our Customer Support teams for assistance.

 Best wishes and good luck1

  - Jon K