Can't link my new GCash Mastercard to my Paypal Account

BrianNokusagi
Contributor
Contributor

I'm trying to remove my old GCash Mastercard then link my new GCash Mastercard but every time I try to link my new GCash Mastercard, I get an error that says "This card was declined. Try different payment method or contact the card issuer". I was able to link and use my new GCash Mastercard in Battle.net and Google but for some reason, only here my GCash Mastercard fails to get linked. My Paypal info is exactly the same to my GCash account.

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PayPal_Ayesha
Moderator
Moderator

Hello @BrianNokusagi,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to know that you're unable to link your GCash Mastercard and I know how important it is to have everything work smoothly. Please note that sometimes, our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity of adding a card/bank can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. However, as per the information that you've shared, it seems like this might be an issue with your card issuer. In this case, I would recommend you contact the Gcash team for further assistance.
 

Regards,
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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PayPal_Ayesha
Moderator
Moderator

Hello @BrianNokusagi,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to know that you're unable to link your GCash Mastercard and I know how important it is to have everything work smoothly. Please note that sometimes, our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity of adding a card/bank can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. However, as per the information that you've shared, it seems like this might be an issue with your card issuer. In this case, I would recommend you contact the Gcash team for further assistance.
 

Regards,
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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Johnmarkquidip2
Contributor
Contributor
I cant link mg paypal to gcash
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