Cannot transfer funds to my Monzo card

nikola5555
New Community Member

Hello. I am trying to withdraw funds from my paypal to my monzo. I have linked my card, but when I go to Wallet > Transfer Money and try to select my Monzo card, my card is under "These can’t be used for transfers" section. I remember that some time ago I had the same problem but somehow fixed it, but now I dont remember. Would be happy to get help.

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @nikola5555,

 

Welcome to the community and thank you for your post!
 

I do understand your frustration with this. Currently, only Visa cards can be used to process withdrawals from your PayPal account. 

 

Monzo are processed by Mastercard, and Mastercard do not accept PayPal withdrawals I'm afraid. Please try adding a Visa card or a US bank account to make your withdrawal. 

 

I hope this helps!

 

- Rachel 

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