Checking Account Confirmation

EddiePR
New Community Member

I set up a checking account and tried to confirm the same. However, instead of the 2 small deposits of less than $0.50 USD per the instructions in the confirmation process, I actually received both deposits of $1.00 USD each.

By default, the system doesn't allow me to enter such amount in the confirmation pop up window (must be less than $1.00 USD).

How do I resolve this?

PD: I have accessed my account via web using two different browsers with similar results (Chrome & Edge)

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@EddiePR 

 

If its showing as $1 then odds are the bank combined the small amounts on receipt as they were so small.

Banks do that sometimes so ask your bank how much the amounts were before being combined OR ask paypal customer services as they would have a record of them as well.

If there are (x2) $1 amounts then did you hit the confirm bank account option twice by mistake and send x2 amounts?

Lastly are you sure you are confirming a bank account and not a debit card where the $1 would be sent with a code next to it?


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Kudos / Solution appreciated.
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