Error message when sell bitcoin

Kres1980
Contributor
Contributor

Hi Guys. I have a problem with seling my bitcoin. Each time Im trying to do this Im getting an error message. Its now 2 weeks since I've informed paypal and they yet to solve this issue. Anyone's having the same problem

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2 REPLIES 2

PayPal_Bindu
Moderator
Moderator

Hello @Kres1980 

 

Thanks for joining the PayPal Help Community!

 

I am sorry to know that you've run into some issues with selling crypto in your PayPal account. Please try some troubleshooting like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device. If the issue still persists, please reach out to our Support Team to add your information to any open tickets to help the technicians in researching and resolving this issue.

 

Good luck,

Bindu

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Temp20240229A
Member
Member

I got told the same by customer services ie  to try some troubleshooting like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device, but it never worked.  I  feel this is just a stalling tactic by Paypal to hold onto my money.  I am very unhappy with the service  and hope its sorted soon.

 

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