I can't link my debit card to my PayPal account. What should I do?

Ayanesan
Contributor
Contributor
I'm having trouble linking my debit card to my PayPal account. I've already contacted the bank's customer service online and they confirmed that there are no issues with my debit card. Also, I haven't made any transactions on my PayPal account. What steps should I take to resolve this?
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PayPal_Shradha
Moderator
Moderator

Hello @Ayanesan,

 

Welcome to the PayPal Help Community and thanks for posting here!

Sorry to hear that you've run into some issues while adding your card to your PayPal account. There are some cards that are not compatible with PayPal system. This may include most online or virtual cards. Also please note that to add your card successfully, the information on your PayPal account must match the information on file with the card-issuing bank. Any small discrepancy in a name, address, or anything else can cause the card to be rejected. You cannot link a card which is not under your name. You can find the possible reasons and solutions for the card decline here : Why can't I link my credit or debit card to my PayPal account? 

 

If the issue repeats for every card, please get in touch with the support team to look into this further. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

 

Hope this information is helpful for your!

Warm Regards,
Shradha 

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