I can't see the 4 digit Paypal code for confirm card.

Tuan241
Contributor
Contributor

I can't see the 4 digit Paypal code for confirm card. When I check the card statement it said "CUSTOMER POSRETAIL-32[Removed. Phone #s not permitted]-TRXCODE-" Instead of PP code

I also check the gmail and phone, I can't see they send anything even I used 3 times for another code but still the same result

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tuan241 

 

https://www.paypal.com/vn/cshelp/article/HELP159


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Kudos / Solution appreciated.
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Tuan241
Contributor
Contributor

Still not working, I check the recent card statement only to see the weird code not Paypal or PP 4 digit code

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PayPal_Bindu
Moderator
Moderator

Hello @Tuan241 

 

Welcome to the PayPal Community and thanks for the help @kernowlass! Sorry to hear that you're not getting the code to complete the confirmation process. The 4-digit code will reflect in your card statement in 2-3 business days. I suggest you to try to check the code by accessing your card through the bank webpage. A new PayPal code may be requested up to three times. As you've already tried for 3 times, please contact your card issuer to get the latest code to complete the confirmation process. 

 

Hope this information helps you,

Bindu

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Tuan241
Contributor
Contributor

It's been more than 3 days now, still not receive anything though

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