Linked card details

Ethan-08
Contributor
Contributor

On the home page it asks me to activate my account and link my card, i add in the card details and then it takes me to a page that says card successfully linked, then when i go back to the home page it asks me again to add my card details, it seems as if they are not getting captured, i need to sort this issue out ASAP or I cant pay certain people

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ethan-08 

 

Are you adding a credit visa?

Are you confirming the card after adding it?

https://www.paypal.com/za/cshelp/article/how-do-i-confirm-my-credit-or-debit-card-with-paypal-help15...


Advice is voluntary.
Kudos / Solution appreciated.
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Ethan-08
Contributor
Contributor

How long does it usually take for the transaction to happen online so that you can get the code you ned to verify.

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PayPal_Bindu
Moderator
Moderator

Hello @Ethan-08 

 

Welcome to the PayPal Help Community! It usually takes 2-3 business days for the charge and the code to appear on your card statement. You can wait till the requited time frame to get the code to complete the confirmation process of your card. If you don't see the code/charge after the time frame, please check with your card issuer or try to request the code second time. 

 

Thanks for the help here @kernowlass

 

Hope this information helps you,

Bindu

 

 

 

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
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Ethan-08
Contributor
Contributor

Hi thanks, I haven't got it so I'll just request it again.

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