PayPal Debit card purchases not counting toward 5% cashback

[john0081]

Just a heads up that the paypal debit card does not seem to properly earn 5% points/cash back even if category is selected.

Signed up for the new paypal 5% cashback debit card.  Selected restaurant as the 5% category as soon as I signed up in August, selected it again for September.

I used the card at four different restaurants, only ONE of those transactions shows points earned.  The other three, while settled (not in pending state), does not show the points earned.

Looking at the transactions, unlike other card providers, paypal does not show the merchant category.

If someone knows how best to reach out to paypal to bring this issue up, please let me know.

[odessit771]

Yes, did 2 transactions. Impossible to see how they are coded even after they clear. Paypal support keep telling me that they only offer 2 categories - goods and services:))) They dont seem to have an idea about their own product