Hello @Santah62
Thank you for joining the PayPal Help Community!
I see you're looking to link your M-pesa and PayPal accounts. To link your PayPal account to M-PESA account, the name registered on your PayPal account must match the name registered on your M-PESA account. Please make sure the mobile number listed on PayPal is the same as the one you’re using on M-PESA or else you will get the error. If you are still unable to link the accounts, I recommend you to contact M-Pesa support for further help with this.
Good luck,
Bindu
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