When I log in to PayPal, I get a message that says:
Update address for VISA ••••0494 to keep using this card.
When I try to verify or update the address, I see that it is absolutely correct. The system also gives me the notice:
You didn’t make any changes. Try again to update your address.
I verified with my bank that my mailing/billing address matches, exactly, what PayPal has on file for the card.
PayPal used to have email or secure messaging options, but not anymore. I am hard of hearing on the phone, and even I can hear the staff member, I can't understand them! So that's why I haven't bothered calling them.
Is this something other customers have encountered? Is PayPal just having glitches?
Thank you!
