Westpac bank account

[Nursie56]

Finding it impossible to link my bank account to PayPal to add money into my account Accepts my prepaid corporate card and this has always worked successfully… I am not able to add money into this card….pre tax only. Asking if others are having this difficulty… Must be easier then this…

[PayPal_Meghan]

Hello @Nursie56, 

Thanks for joining the PayPal Community to ask your question! 

I understand you're having difficulty adding a bank account so you can transfer money, and I'm sorry for the inconvenience this has caused. When making account changes, such as adding a new bank, I recommend ensuring you're logging in from one consistent device with your location services turned on. If you receive any error messages, try clearing your cache and cookies or attempt with a different browser. If you are using the website, try our PayPal Mobile App or vice versa. If you receive an error stating, "This card or bank cannot be added, " that usually means the bank isn't compatible with PayPal. If it's a little more generic, then it's likely our Security System, and allowing 48-72 hours between attempts might sort it out. 

If you've tried all of these steps, including allowing 48-72 hours, please don't hesitate to reach out to Customer Support if you still can't add the bank. You can reach Customer Support by clicking 'Contact' at the bottom of any PayPal website. Support is also available through Facebook Private Message, Instagram Direct Message, or Twitter Direct Message.

I hope you can make the transfer soon! 

- Meghan