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Sent money to a family member's phone number, but it went to someone else. What can I do?

JasmineBritt
New Community Member

What the title said. I've sent an amount of money to my sister, and the phone number is the correct one. But instead it went to someone else using the same number, and because of the kind of transaction (family and friends), I can't make a dispute. Now the payment is still pending on my bank account, and it cant be disputed in that state. But I need to talk to someone on Paypal about what can be done, since this shouldn't have happened. I've sent the money to the correct number, just to now lose that amount, without being able to dispute it and I'll severely lose trust in the service if something like that can just happen, making it unreliable, and extremely frustrating to deal with. Please let me know if it's possible to undo the transaction.
I've contacted the email address of the person, and haven't got a response still, and I'm not counting on it. Please help me.

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