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unable to login via the android business app, keeps crashing imediately after sending security text

Clive20
New Community Member
Posted on
‎Jan-27-2024 11:47 AM

Hi

I'm trying to transfer my paypal business app to a new phone. It works on my old one. I also have the correct login and password details as I can login on my pc. I enter my email address and password and it then offeres to send a text with a code. Regardless of if I select sms text or whatsapp text, as soon as I press "Next" the app crashes and closes. It sends me the code by text, but my app has closed and when I open the app it goes back to the beginning and asks for user name and password.

I have tried clearing cache and data and also removed the app and re-installed. Same problem.

I'm using a Samsung Galaxy S23 FE with android 14

Any advice with be gratefully received.

Clive

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