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What happens if a case is not escalated? Where does the money go after the auto close?

daraaa123
Contributor
Contributor
Posted on
‎May-23-2024 11:39 PM

What exactly happens if a "significantly not as described" case is not escalated?

Does money goes to the buyer or seller?


I am not sure if I should escalate as a seller or simply wait and see if the buyer will escalate. Our conversation is not leading anywhere because the buyer simply wants to scam me (get back money for the services he already used).

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