PayPal Community

Hello @naoufal56,   Thanks for visiting PayPal's Community Forum.  We are sorry to hear that your account is in limitations. Kindly reach out to our customer support team to know what can be done next. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest". Hope this helps you! Warm Regards, Shradha ... View more

Hello @MBaloush,   Welcome and thank your for posting your concern.   We understand that you want to receive money in your PayPal account. Your PayPal account does not use an account number or ID. Your account is identified by the email address or mobile number you use to log in. Kindly refer the help centre articles What is my PayPal account number? for more details.   Hope this will help you!   Warm Regards, Shradha ... View more

Hello @ryguy55_,   Welcome and thank your for posting your concern. We understand you are facing issue with billing for your order. PayPal offers purchase protection to help safeguard our buyers. If you identify a billing issue with a transaction on your account, we encourage you to report it in our Resolution Center as soon as possible. By opening a dispute, you're notifying the seller that you're not satisfied with the purchase and want to resolve the issue. For further assistance, I recommend reviewing the relevant help centre article for more detailed information    Hope this information is helpful for your!   Warm Regards, Shradha   If this post or any other was helpful, please enrich the Community by giving kudos. ... View more

Hello @RACHGIRL42,   Welcome and thank your for posting your concern. We are sorry to hear about the issue with your refund. If you have used your bank account as a funding source for the transaction, then we'll automatically transfer the refund to your bank account . Once we issued refunds usually take up to 5 business days to complete. Some refunds may take up to 30 days, depending on the status of the payment at the time the refund was issued. Please refer the help centre article Where is my refund? for more details regarding the refund status, time frame to receive the refund.    However, if you are unable to reach a solution, kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. Hope this information is helpful for you! Warm Regards, Shradha  ... View more

Hello @Nazeer4,   Thanks for joining the PayPal Community!   We understand that you want to transfer out your money from Gaming app to your PayPal account. Most of the gaming sites scam people by asking a fee to get your earning you have at that site. They will ask for fee and will not give you money. Check for the reviews and do some extra research for those sites before making any payments.    Also, if you found the site to be valid and going to withdraw the funds to your PayPal account then I suggest reviewing the Acceptable Use Policy of PayPal along with the help centre article to understand the policy of PayPal. If you feel the payout is as per the PayPal policy then I recommend you to refer the help centre article to know the details related to receiving a PayPal payout via an app. Hope this information is helpful for your! Warm Regards, Shradha  ... View more

Hello @ignis0322,   Welcome and thank your for posting your concern. We understand your concern regarding receiving money from your PayPal account to your bank account. Kindly reach out to our customer support. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".   Hope this information is helpful for you! Warm Regards, Shradha   ... View more

Hello @PloneFoundation,   Welcome and thank your for posting your concern.   We understand your concern regrading the incorrect billing address for the customer. Kindly reach out to our customer support team to know what can be done to resolve your issue. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.   Hope this information is helpful for you! Warm Regards, Shradha  ... View more

Hello @Mothyd,   Welcome and thank your for posting your concern. We are sorry to hear about the issue with your order and we understand how frustrating this must be for you. PayPal offers purchase protection to help safeguard our buyers. Kindly check the article Does PayPal cover my purchase if there's a problem? to know you will be eligible for protection or not. I would also recommend you to check the PAYPAL'S PURCHASE PROTECTION PROGRAM to know the eligibility.   You can file a dispute for the order purchased using PayPal. While filing dispute you can contact the merchant/seller directly and this is the quickest way to resolve the problem. However, if you are unable to reach a solution and having doubts regarding the order and seller activity, you have the option to escalate the matter to a claim.  For further assistance, I recommend reviewing the relevant help centre article such as How do I open a dispute with a seller?, Dispute filing timeframes, & How do I escalate a PayPal dispute to a claim? for more detailed information    Hope this information is helpful for you!   Warm Regards, Shradha  ... View more

Hello @Kabiratyonusimi,   Thanks for posting your concern again in PayPal's Community Forum.    We are sorry to hear that you are unable to login to your account. Kindly reach out to our customer support team during business hours by clicking the Contact option at the bottom of PayPal page and do reach us via phone and kindly select "Call us as Guest". By selecting this option you will not require to login to your PayPal account.    Hope this helps you in resolving your issue!   Warm Regards, Shradha ... View more

Hello @Anna-Tice,   Thank you for posting your concern again to the PayPal Community Forum!  We are sorry to hear about the unrecognized transaction made from your PayPal account. To open a dispute, go to your Resolution Center and click report a problem. The resolution centre is only accessible on a web browser and currently not available in PayPal app. Refer the article for some help: How do I report an unauthorized transaction or account activity?    You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. Hope this information is helpful for your!   Warm Regards, Shradha ... View more