We have the same issue on the second step of the preapproval page. There's a bug on the second step of the preapproval process. During the preapproval process, just after the login (that works fine), on the second step of the preapproval where the user have to confirm the preapproval, some of them land on a visibly blocked page. This is totally blocking because not seeing the confirmation page, the user can't complete the preapproval anymore. Some thech hints: - Looking to the chrome console you can see several errors and the problem seems to be css/graphic related to the animation on the page: the div (id: parentSlider) that contains the resume of the preapproval and, most important, the confirmation button is hidden through the property: margin-left: -550px, the blocked javascript dosen't let the animation work anymore and the page remain blank under the left column (console images available if needed). - Looking for a workaround through the console with the attached javascript you can make the hidden window show up putting the property to 0px and then finally complete the preapproval but this certainly is not a solution for normal users. As more detail possible to give you, we've noticed that this impact more likely on NOT business paypal accounts while on business paypal account this just works fine as always. Please take this as very urgent because it is totally blocking bug for us and for all those users using a normal non business paypal account trying to make a preapproval. Looking forward for your kind reply. Filippo Ronco Genoa, Italy
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