PayPal Community

PayPal_Natasha · ‎Apr-09-2022

HI @mbrad, Thank you for your post and welcome to the Community Forum! I am sorry for any confusion caused by the tax status or documents. Here is where you can find your 1099-K forms. If you need further assistance, you'll want to contact Customer Support. You can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance. Support is also available through Facebook private message or Twitter direct message.

PayPal_Natasha · ‎Apr-09-2022

Hi @Mistd40, Thank you for your post and welcome to the Community Forum! I'm sorry to hear that you are encountering an error when trying to upload an ID for a limitation. If you are experiencing difficulties when attempting to access your PayPal account, please try clearing your cache and cookies or try using a different internet browser to access your account. If you are attempting to log in through the mobile app, please try uninstalling and reinstalling the app to see if this helps to resolve the issue. If the error still occurs, you will need to contact us by phone. You can obtain the phone number for your region by clicking Help at the bottom of the PayPal website. Support is also available through Facebook private message or Twitter direct message.

PayPal_Natasha · ‎Apr-09-2022

Hi @SOwl2022, Thank you for your post and welcome to the Community Forum! These are all great questions to have. Typically, is a non-US resident is a beneficial owner a passport can be accepted, in place of a SSN. When providing details for a beneficial owner, you will provide their home address. There is a separate section for business information. Good news! We have more in-depth information about what a beneficial owner is and how to verify them. If you still need further assistance with verification, you'll want to contact Customer Support. You can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance. Support is also available through Facebook private message or Twitter direct message. I hope this helps further.

PayPal_Natasha · ‎Apr-09-2022

Hi @TheSoaper, Thank you for your post and welcome to the Community Forum! I'm sorry for any confusion this transaction has caused. Please log in to your account to review the transaction details. Select the payment in question, and a full transaction receipt will be provided. Any information we have regarding the payment will be notated there. If you still don't recognize the transaction, reach out to the merchant for additional details about this purchase. If after review you feel this payment was sent without authorization, no need to worry, we offer protection for unauthorized activity. Please report to us any unauthorized transactions. Once reported, we can begin our investigation. This generally takes about 10 days, and we will update you via email during this process. To help protect your account, we ask you to also change your password and security questions. For further assistance investigating this charge, you'll want to contact Customer Support. You can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance. Support is also available through Facebook private message or Twitter direct message.

PayPal_Natasha · ‎Mar-30-2022

Hi @Duet1, Thank you for your post and welcome to the Community Forums! That is a great question. While most major credit cards may be used via PayPal, please review what credit or debit cards can I use with PayPal? I hope this helps further.

PayPal_Natasha · ‎Mar-30-2022

Hi @KettyJay, Thank you for your post and welcome to the Community Forums! I understand the importance of locating the missing amount and confirming if a payment actually completed or not. First, I would recommend requesting an activity statement download around the dates of the payments in question. If you still need assistance, you can contact us by phone. You can obtain the phone number for your region by clicking Help at the bottom of the PayPal website. I hope this helps further.

PayPal_Natasha · ‎Mar-30-2022

Hi @mnyaitondi1, Thank you for your post and welcome to the Community Forums! That is a great question! The minimum amount of a payment is usually $1.00 USD. This can be different depending on the senders locale. I understand the importance of receiving money and hope this is helpful.

PayPal_Natasha · ‎Mar-30-2022

Hi @Kevind145, Thank you for your post and welcome to the Community Forums! I am sorry you are still having to spend time on the payment and situation. When a customer files a chargeback with their credit card issuer, it means that they’re disputing a charge and asking the card issuer for a refund. It sounds like you won the PayPal case, you mentioned. If so, usually, that information will be used to "make our case" to the buyer's credit card company. Please make sure to still respond to any requests for information. You can read more about, what a chargeback is, and why did I get one? I hope this helps further.

PayPal_Natasha · ‎Mar-30-2022

Hi @Timbo187383, Thank you for your post and welcome back to the Community Forums. I understand the frustration caused by a service no longer being offered. With PayPal Balance account there are many options to withdraw money. You can transfer money directly to your linked bank account or Visa and MasterCard Debit & Prepaid Cards, use your PayPal Debit MasterCard®, or have us mail you a check. We appreciate you stopping by and providing the feedback as well.

PayPal_Natasha · ‎Mar-30-2022

Hi @Jubylee_, Thank you for your post and welcome to the Community Forums! I am sorry to hear the app is proving to be confusing and not easier for you. It sounds like you are referring to a Google billing agreement or subscription. I have found some helpful articles in our Help Center, that may help you further: How can I add PayPal to Google Pay? How do I turn off automatic top up for Google Pay? How do I remove PayPal from Google Pay? I hope this information assists you further.

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