Hello, I returned an incorrect item that was sent to me and opened a claim to get my money back. Although I escalated the claim I did not get my money back. Now PayPal does not properly respond to my messages and ignore me although I sent the tracking multiple times. I still received no money back. I don't know what to do because the Hotline of PayPal is offline and the Chat does not reply. Can someone tell me what to do?
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