I had similar experience. Ordered a pair of sandals form company Kiwinic. No tracking info sent. Nothing for months. Queried it through website and PayPal email. Then found out that photos online were stolen from a real shoemaker in Wales and they retail at hundreds of pounds not 20.99! Tried a claim through PayPal but company then provided tracking info showing product delivered so PayPal will not refund. Contacted Royal Mail to ask for confirmation of delivery as it shows item was signed for by a different surname. They provided a copy of the signature but also confirmed that the tracking number did not match my delivery address. It is a small amount of money so not too worried if I don’t get it back back I worry how many hundreds/thousands of folk they are conning, especially seeing these comments. Shocked that PayPal still allow their account.
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