I recently sold a pair of headlights to a buyer. The item was marked on the ad as used, they were tested and boxed in original manufacturer box. They also we're only 4 months old. No damage was on the items, and they worked perfectly when boxed. Pictures on the ad in detail of the items. So the buyer received them, and stated he had them professionally installed. Next day he messaged me that one headlight doesn't work. I try my best to troubleshoot to no avail, and he then stated his father installed them. He damaged the light during install, as I know for fact they worked 100% when shipped out. So buyer opens a claim with paypal. I provide paypal with pictures and my opinion of what transpired. They rule in favor of the buyer, and decide to have him ship them back to me and I refund his money. So long story short, as someone who has bought and sold many items over 15 years with a 100% rating, I can say this company sucks. Even the manufacturer of the headlights won't take them back after install for this very reason. People get over ambitious of thier skill level, break the items then expect to get thier money back. Now I as a seller am stuck with items that were broken by the buyer and can't sell. I'm now out shipping and $500 because PayPal doesn't care about facts, or loyalty. Sellers beware, this company doesn't care about fairness.
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