I had the same thing back in March I ordered a woodpecker windy garden spinner ,Joyui said it's been dispatched and I had to wait due to shipping and covid restrictions,I waited nothing came I opened a dispute and because the seller supplied a tracking number I lost the case.But not letting it lie I took the tracking number to my local post head mailing office they gave me the address that was connected to the number it was about 6 miles from my house and when I visited the people hadn't seen a package.After a phone call to PayPal I had to send the tracking information I had found out to them,they reopened my dispute and after a few days I'm hayti say thank you PayPal I won the card and my money was refunded as I hadn't received my package and the tracking info showed delivery to wrong address.Keep on badgering to get your refunds this company Joyui co ltd are pulling some right scams.!!!!
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