I recently got an email and phone notification about an invoice from Norton Security. This is obviously a scam, the sender of the invoice is some random guy's name and very much not Norton Security, to say nothing of the fact that I've never bought antivirus software in my life. There is also an article about the recent uptick in these specific scams here. Despite this apparently being a pretty prevalent problem I can't see any way to report this invoice as fraudulent or to report this PayPal account? If I try to report the transaction via the Resolution Center I get an error that these types of transactions can't be dealt with there. Maybe I'm missing some mechanism to deal with this, but as far as I can tell there's no way to deal with / report this obvious scammer, and even though I didn't fall for it that doesn't mean that less internet-savvy folks out there won't. If there is a way to dispute or report invoices then it should be much easier to access, and if there's not then it's a pretty glaring hole in terms of fraud prevention (which scammers are already swarming to take advantage of).
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