Hey there all, I am looking for help in this matter. I was alerted on the 1st of August to several charges being made through my paypal to an online game I used to play run by Wargaming. Now I have not played this game in a couple years so I was immediately aware that someone had gained access to my account and was using the linked Paypal account to make purchases. I logged into this account and reset the password immediately and filed a ticket both with the company that this relates to, and an unauthorized transaction ticket with Paypal. I thought this would be a fairly obvious case of unauthorized use, as the last transaction made through this gaming service was at least several years prior, and all the transactions were made in a very tight one hour window on the service and in an amount I had never spent on the game. However this unauthorized transaction dispute was denied not five hours after the fact with no explanation as to why they think this is an authorized transaction. What is my next port of redress in this matter? Am I going to have to inform my bank to charge back all of these purchases or deny payment to Paypal? Can anyone advise what would be a wise next step in this matter, as I feel as though I have been somewhat cut loose by Paypal without any help at all. I see several people have also had the same problem, so it seems to be a large scale security breech. I don't want to have to take actions through my bank to cancel these charges, but I am being left with few options. Thanks in advance for any help that can be given. [Reposted as I originally posted it in the wrong board]
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