Hello, I am not a native english speaking person as well - I am from Germany - but maybe I can give you some hints. That probably wont help you.... If your payment is hold, PayPal usually releases it for you after 21 days. Your customer/the person who paid often has the option to open that transaction and confirm everything is alright and your money will be released. If the payment is for some goods that are not trackable (via a tracking ID from a shipping company) there is no other way for you to release the money earlier. I wouldnt stay loyal, PayPal can ruin your business. If you are very unlucky PayPal will hold the money for 180 days then take it away from you. There are companies/organizations who had millions of USD hold and taken away from they by PayPal for no particular reason at all. There are law suits pending because of this but this can take years.
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