I hope this is the right place to post this. I have long used PP Here and dutifully switched to Zettle once informed of this forced migration. I was extremely disappointed in the lack of migration tools (importing customers and inventory). The whole thing seems poorly implemented, clunky, not centralized, but I was able to get it done. Fast forward to now and Zettle Issues have surfaced making me think this solution may be worse than PP Here. My business uses both POS and invoicing. The latter extensively at the urging of PP, them stating it is more secure (we got robbed for $820 for a payment PP accepted by a stolen card - PP did nothing for us even though THEY accepted payment... but I digress). Back to this Zettle thing: PayPal Zettle Issues CRITICAL Staff are allowed to refund and cancel invoices they didn't create. IMPORTANT Customers are forced to sign up for PayPal - this is NOT going to work. It is not possible to edit invoices (must cancel and create new). Sale details for keyed sales removes the descriptions so we only see it was iZettle Key-in. NEEDED Cancelling invoices is a convoluted multi-step process requiring several logins. View invoice details show Memo to Self box that contains hashed code. Weird. Turn off forced receipt of copy of sent invoices. Should be a choice. Turn off forced cust. receipt of copy of cancelled invoices. Should e GENERAL Stop blurting out the account balance when I call PP. Instead ASK if want it.
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