Hello, I have issued refund on the card payment that I have received previously. As there was insufficient PayPal balance, refund gone to “pending” status and was about to be processed from my linked bank account as e-cheque, but Direct Debit bounced back. Now I have sufficient PayPal balance for refund to be processed, but it still says “pending” and same old info that it will be processed from my bank acct. I called customer support and asked to change funding source to PayPal balance , but it seams they can’t do that. Question: will the system try to process refund later automatically using my PayPal balance or it will still peruse payment from my bank account and how do I change it to debit my PayPal balance.
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