PayPal Community

PayPal seemed to be taking my dispute seriously and had even placed limitation on my account, which they said was the standard protocol for when your account might be compromised. And now they denied my refund. How could they possibly believe the scammer when this is so obviously a scam??? I’ve heard how PayPal is terrible for years and always thought people were being dramatic. Nope, it seems they really are that heartless and stupid and are totally fine with scammers stealing peoples money as long as they get their cut. Edit: The dispute was closed because the “transaction is ineligible for PayPal Purchase Protection.” I don’t know how is isn’t, it fits all of their terms. That response seems to be their catch-all for “we don’t want to deal with this anymore.” ... View more

The same exact thing happened to me. Scammer got me to send my phone number and the PayPal confirmation email. It didn't seem like there was any identifying or usable information on a receipt! Next day I notice "I" have filed a refund dispute for $6 of my $750 purchase, which was then immediately approved by the seller (aka scammer). Somehow the Transaction ID and your phone number are enough for the scammer to file a dispute in your name, which they then approve because they know after a dispute has been closed you can't file another one. I had to file a chargeback with my credit card bank, because PayPal of course said there was nothing they could do. PayPal is now showing my dispute case is reopened for a full refund (less $6). But who knows if the scammer is long gone and if I will get my money back. PayPal, you *must* fix this security loophole. ... View more