Hi, just wondering where I stand with this situation. - Purchased item from online store that offered returns for 60 days. - Before item arrived I realised it was not suitable for what I wanted. - Contacted seller to advise - Seller advised to Return to Sender via postal system. - Parcel arrived for collection and was marked as Return to sender by postal system on 20th March - Followed up with sender, who said they haven't received the return. - Lodged query with postal system who advised item was delivered back to sender. - Have sent 2 emails to sender over the course of a week and am being ignored. Just wondering where I stand, tried to lodge a case, but couldn't find a set of options that fit the above parameters. Am I able to get a refund at all, or can the seller just keep ignoring me? Thanks so much
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