I am also replying to this topic with similar issues. I cannot contact paypal at the moment through phone or message (maybe because it is the weekend), so I am posting here now. I subscribed to a $9.99 sample month. After seeing an email about upcoming paypal charges, I emailed the company to cancel and got no response. Luckily it has not yet been long enough for me for the 19.99 subscription after the initial $9.99 discounted month sample to be charged, but I don't want any unwanted charges to appear because I cannot contact them to cancel. Similar complaint on PayPal here: https://www.paypal-community.com/t5/Transactions/Tried-cancel-instructions-but-no-autom-payment-Deepart-Ltd-to-be/td-p/3040777 I'm Ok with the first month being charged, but I want to cancel any upcoming subscriptions which are made using a guest account with one of my cards which is not on my main PayPal account. Does anyone else (like rybread171) have any experience with contacting PayPal customer support for canceling this subscription via guest account and making the monthly payments stop? Also, does stopping the guest account charges guarantee that the company does not have the card information to keep on charging regardless? Thank You
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