Hi I'm currently in a dispute for a refund with a seller.
Some context:
- seller is from Hong Kong apparently
- I received the item (some kind of special computer), so that's ok
- But the item doesn't work, it crashes all the time (so it's broken)
I'm trying to get a refund for the item and currently in a dispute. I said that I'm willing to give the item back but I didn't expect to be forced to pay for the delivery fee myself. The seller demands I send the item back to Hong Kong at my own cost (which is 100-200€), which is about as expensive as the item itself. I've already contacted PayPal itself but they say they cannot force the seller to pay for the shipping.
I don't see any option to withdraw my opinion to give the item back (and thus get the refund just like that)...
Is there even anything I can do, or am I unable to get my refund at all?
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