I received a refund for a product I returned to lowes. It was over $600. It was flagged as product and service so now it’s on hold until I put my tax id in. so they’re trying to say this is income but it is not. If I put my tax Id in I will receive a 1099 and then need to pay taxes on it. But again, this is not income it’s a refund. Every single person I talk to in customer service tells me the only way to get my money off hold is to put my tax id in. How is this possible? Why do I have to pay taxes on something that is NOT income?
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