Hello I received an email of negetive balance of 10,55EUR on 27 Oct. I cleared the negetive balance by 6th Nov but I received an email from Riverty by 7th nov to pay additional debt. of 29,86 EUR by 23 Nov. I had received no email about negetive balance before 27-oct. Also in the riverty email is a file number that i cannot find on riverty website. I am not in germany anymore so I cannot even call customer service. Please help.
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