Hi. There were 2 fraudulent transactions on my account 3 days ago. I froze my debit card used for the first transaction within minutes, then whilst doing that a second transaction was completed using my PayPal credit account. Both transactions were for booking.com. I phoned PayPal but they cut me off at 18.32 and because they're lines close at 18.30 I couldn't get through again. Created a transaction dispute through the resolution centre which has now closed, appealed and paypal say its legit. I emailed booking.com several times and they have refunded me for one of the transactions, however the one created after I froze my card, that went through on PayPal credit is still outstanding. I've changed all my passwords and removed as many cards from my PayPal account as I can. How do I resolve the charge to my paypal credit account, is there any way to fight this? I've emailed booking. Com again to try and get this refunded, but PayPal so far have been useless and regard it as legit transactions.
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